Delivery & Shipping

Delivery & Shipping Conditions

Please note that all prices shown on this web site exclude delivery charges which must be added to all orders.

Delivery to mainland UK is FREE for orders over £50.00, and is charged at £3.95 for all orders under £50.00.

Deliveries to non-mainland UK (Isle of Wight, Eire, Guernsey & Jersey, Isle of Man, Isles of Scilly, Orkney Isles, Scottish Isles and Shetland Isles) will incur an additional delivery charge. You can either contact us for a quote, or will we confirm the cost after you have placed your order, but before we despatch your items.

For non UK and EU countries please email sales@onlinebulbstore.co.uk for a quote. Prices mentioned in chart are only as a guidance.

We will endeavour to dispatch all orders within two working days but on rare occasions some items maybe out of stock.  We will always endeavour to keep you informed of anticipated despatch dates if any delays do occur.  When we notify you of the estimated arrival date you will be able to decide whether or not to proceed with the order.

If we are unable to deliver within 28 days of ordering, we will always give you the option of receiving a full refund of any payments made.

Where stock is not immediately available we may dispatch a part shipment of any orders at our discretion or wait until we have received shipment of any out of stock items you have ordered, and dispatch the whole order together.

We make every effort to ensure that your order reaches you in one piece and on time. We cannot be held responsible for the rare occasions when transit results in the loss or damage of goods.

All of the delivery services that we use require a signature on delivery. If there is no one available at the delivery address, the courier company will leave a card asking you to contact them directly to either arrange to collect the parcel, or to arrange a second delivery attempt. If a second delivery attempt is also unsuccessful, then an additional charge is made for any further delivery attempts. You will be liable for this charge. If after seven days you have not contacted the courier company to make arrangements to either collect the parcel or for them to re-deliver, then the parcel is automatically returned to ourselves. If this happens, you will be liable for any return delivery costs and also for the cost of re-delivery.

Online Bulb Store cannot be held responsible for any delays in delivery and accepts no liability for costs incurred as a result of this.

We advise that all tradesmen, such as electricians, are only booked once goods have been received.

Destination Delivery Charge
  Next Day 2-3 Days
UK MAINLAND: Order Value over £50.00 gross
(Except Scottish Highlands & Islands)
£6.99 FREE
UK MAINLAND: Order Value below £50.00 gross
(Except Scottish Highlands & Islands)
£6.99 £3.95
SCOTTISH HIGHLANDS AND ISLANDS* £9.99 £4.99
ISLE OF MAN, ISLES OF SCILLY £9.99 £6.99
NORTHERN IRELAND £9.99 £6.99
CHANNEL ISLANDS N/A £9.99
REPUBLIC OF IRELAND N/A £9.99
BELGIUM, NETHERLANDS & LUXEMBOURG N/A £13.95
FRANCE, GERMANY AND DENMARK N/A £13.95
SPAIN, PORTUGAL, ITALY, CORSICA, SARDINIA, SICILY, MADEIRA, BALEARICS, AZORES N/A £13.95
AUSTRIA, SWEDEN, GIBRALTAR, REST OF EUROPE N/A £13.95
GREECE N/A £13.95
ANDORRA, TURKEY AND SLOVAKIA N/A £13.95


* Delivery times are usually 2 - 3 days and next day for stocked items unless non stock, subject to availability. This will be confirmed to you by email once an online order has been recieved.

Morning and Saturday deliveries can be arranged at extra cost to UK mainland only.

Please call 0800 043 8978 or email sales@onlinebulbstore.co.uk  for details.

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